Privacy Policy

1. Introduction

Family Health Nest 365 ("we", "our", or "the app") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

• Email address and account credentials
• Full name and profile information
• Health metrics (weight, blood pressure, heart rate, blood glucose, etc.)
• Activity data (workouts, steps, calories, distance)
• Baby health records (feedings, diaper changes, sleep, milestones, vaccinations)
• Task and reminder information

2.2 Automatically Collected Information

• Device information (device type, operating system version)
• Usage data (app features used, time spent, interaction patterns)
• Log information (IP address, access times, error logs)

3. How We Use Your Information

We use the collected information for:

• Service Delivery: To provide health tracking, data visualization, and analytics
• Account Management: To create and manage your account and profiles
• Communication: To send important notifications, reminders, and updates
• Improvement: To analyze usage patterns and improve our services
• Security: To protect against unauthorized access and fraudulent activity
• Support: To provide customer support and respond to inquiries

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information.

• All sensitive data is encrypted at rest and in transit using SSL/TLS
• We use secure HTTPS connections for all data transmission
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed
• Password are hashed using industry-standard algorithms
• Database backups are encrypted and stored securely

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share data only in these limited circumstances:

• With Your Consent: When you explicitly authorize sharing (e.g., sharing health profiles with family members or healthcare providers)
• Legal Requirements: When required by law, court order, or to protect rights, property, and safety
• Service Providers: With trusted third-party services that help us operate the app (e.g., cloud hosting, email services) under strict confidentiality agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of all your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and all associated data
• Export: Download your data in a portable format (JSON/CSV)
• Withdraw Consent: Opt-out of data collection at any time
• Object: Object to processing of your data for certain purposes
• Restrict: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@familyhealthnest365.com

7. Children's Privacy

Our app allows tracking of children's health data, but accounts must be created and managed by parents or legal guardians. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

8. Cookies and Tracking Technologies

We use the following technologies:

• Authentication Cookies: To keep you logged in securely
• Preference Cookies: To remember your settings and preferences
• Analytics Cookies: To understand app usage patterns (anonymized data)
• Service Worker: To enable offline functionality and caching

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your data may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. By using our services, you consent to the transfer of your information to our facilities and third-party service providers.

10. Data Retention

We retain your data according to the following schedule:

• Account Data: Retained while your account is active
• Health Data: Retained until you manually delete it or close your account
• Activity Logs: Retained for 90 days for security purposes
• Notification History: Retained for 30 days
• After Account Closure: All personal data permanently deleted within 30 days
• Backups: Data in backups is automatically purged after 90 days

11. Third-Party Services

We may use the following third-party services to provide our functionality:

• Cloud Hosting: Render.com (data storage and application hosting)
• Database: PostgreSQL (data storage)
• Email Service: Mailgun (transactional emails)

These services have their own privacy policies and we encourage you to review them.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the app, by email, or by posting a notice on our website. The "Last Updated" date at the top of this page indicates when this policy was last revised. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

14. Legal Compliance

This Privacy Policy complies with:

• GDPR (General Data Protection Regulation) - EU data protection
• CCPA (California Consumer Privacy Act) - California privacy rights
• COPPA (Children's Online Privacy Protection Act) - Children's privacy
• HIPAA (Health Insurance Portability and Accountability Act) - Health data protection principles
• Apple App Store Privacy Requirements
• Google Play Store Privacy Requirements

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

16. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority